General Information

Activities

HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work.
No other company offers as complete a technology product portfolio as HP. We provide infrastructure and business offerings that span from handheld devices to some of the world's most powerful supercomputer installations. We offer consumers a wide range of products and services from digital photography to digital entertainment and from computing to home printing. This comprehensive portfolio helps us match the right products, services and solutions to our customers' specific needs.

• Fortune 11 company
• Simplifying technology experiences around the world
• 150,000 employees
• 145,000 sales partners
• 70,000 service partners
• 6% revenue growth for Q4 in constant currency

Business Groups :

• HP Financial Services (HPFS)
• Imaging & Printing Group
  - Digital Photography & Entertainment
  - Graphics and Imaging Business
  - Imaging and Printing Supplies
  - Inkjet Systems
  - LaserJet Business
• Personal Systems Group
  - Desktops
  - Handheld
  - Notebook
• Technology Solutions Group (TSG)
  - ESS - Enterprise Storage & Servers (TSG)
  - HPS - Consulting & Integration (TSG)
  - HPS - HP Services (TSG)
  - HPS - Managed Services (TSG)
  - HP Software
  - HPS - Technology Services (TSG)

HP Macedonia History:

•  HP had several grandparents, Digital, Tandem, Compaq and HP

•  1990/1991: two partners (Neocom, ECS) signed contract with Digital

•  1995, 1st partner (Pakom) signed contract with HP

•  1999, temporary for about 2 years HP employees rented local office space to work for the region including Serbia within political instability

• 2005, HP has 2 local distributors and 4 system integrators as well as several Preferred partners

• 2005, HP hire first local employee

Benefit for HP and customers/partners from a local office:

•  Better support of partners and customers

•  Availability of more added value services and high level products to partners and customers

•  Faster route to market and access to international know how

•  Ability to invoice local services from/to partners and customers in local currency

•  More competitive local offering

•  Increased business for partners and HP

Supporting

• Local partners with additional ~50 HP trained sales and support people
• Local/global Alliances like Microsoft, Oracle, Cisco, SAP
• Local/global customers
• Local officials to globalize
• Operating local spare part stock for high level services

Fields of specialization’s

• Counsulting and integration (C&I)
• Technology services
• Business Critical Infrastructure
• Adaptive Enterprise

Services

Business Continuity & Availability

»  Business Continuity Services

 »  Mission Critical Support

Outsourcing Services

  »  Application Management

  »  Business Process Outsourcing

  »  End-User Workplace Services

  »  Infrastructure Management

  »  Software Supply Chain

  »  Service Desk

  »  Standard Services

  »  Strategic Outsourcing

Business Applications

  » Application & Content Globalization

  »  Application Modernization Services

  »  Business Intelligence Services

  »  Customer Relationship Management Services

  »  Enterprise Content Management

  »  ERP & Supply Chain Services

  » Messaging Services

  »  Portals & Collaboration Services

  »  Process & Quality Consulting

  »  Rich Media & Communication Services

  »  Service-Oriented Architecture

  »  Software Consulting & Development

Packaged Services

   »  HP Care Pack Services

  »  Consulting Services

  »  Standard Services

Industry Services

  »  Communications, Media & Entertainment

  »  Financial Services Industry

  »  Government, Health & Education

  »  Manufacturing Industries Services

Support Services

  »  Deployment Services

  »  Hardware Support Services

  »  Integrated Support

  »  Online Support Resources

  »  Per Event Support & Consulting

  »  Premium Hardware & Software Services

  »  Software Licensing & Management

  »  Software Support Services

  »  Warranty Upgrades/HP Care Pack Services

Infrastructure Services

 » Desktop Lifecycle Services

 »  Enterprise Integration

  »  IT Consolidation Services

  » IT Service Management (ITSM)

  »  IT Shared Services

  »  IT Strategy & Architecture

  »  Mobility & Wireless Services

  » Network Storage Services

  » Networking Services

  »  Operating System Services

  »  Printer Services

  »  Security Services

  »  Server Services

  »  Utility Computing Services

Referral Industries

» Communications

 » Billing

 » Convergent Charging

 » Enterprise Billing

 » Mediation

 » Digital Content Distribution

 » Content Delivery Networks

 » HP IPTV

 » Digital Content Management

 » Digital Media Solution

 » Media Storage

 » End-User Services

 » Click to Connect

 » Commercial Location-based Services

 » Emergency Location-based Services

 » Intelligent Network Services

 » Integrated Service Management

 » ISM for IT Infrastructure

 » ISM for Mobile Services

 » ISM for Next Generation Networks

 » ISM for Next Generation Services

 » ISM.NET

 » Fraud management system

 » IP Multimedia Subsystem

 » Revenue Assurance

 » Enterprise Risk Management

 » Fraud Management System

 » HP Oneview

 » HP Oneview

 » Revenue Analyzer

 » Service Delivery Platform

 » Location-based Services

 » Messaging Gateway

 » Mobile Content Delivery

 » Mobile Device Management

 » OpenCall Network Assets

 » OSA/Parlay

 » Presence and Availability

 » SIP Application Server

 » Third-Party Framework

 » User Interaction and Presentation

  » Financial Services Industries

  » Banking

  » Branch automation

  » HP Branch of the Future Solution

  » HP Core Banking Solution

  » HP Open Bank

  » Integrated Security

  » Web banking

  » Capital markets

  » E-mail archival

  » Reuters market data on Linux

  » Financial Markets

  » HP Compliance Suite

  » HP Open Market Solution

  » HP Trading Operations

  » Insurance

  » Payments

  » HP ATM Transformation

  » HP National Payment Systems

  » HP Open Payments

  » Health & Life Sciences

 » Healthcare Payers

 » Health Information Systems

 » Mobility for Health

 » Healthcare providers

 » Electronic Health Records

 » Health Information Systems

 » Medical Archiving

 » Mobility for Health

 » Pharmaceutical and Life Sciences

 » Accelrys Materials Science Solutions

 » Pharmaceutical & Life Sciences

 » Manufacturing

 » Aerospace & Defense

 » Automotive

 » Electronics

 » Oil & Gas

 » Utility Industry

 » Distribution Solutions

 » Generation Solutions

 » Transmission Solutions

 » Retail

 » Enterprise application

  » Headquarters infrastructure

  » Store based solutions

Business Partners/Relationship: 

Distributors:

• Login Sistemi
• PAKOM (MSAN)

Business Partners

• ECS
• NEOCOM
• S&T

Major References: companies/institutions

- National Bank of Macedonia – Real Time Gross Settlment System (RTGS)
- Makedonski telekomunikacii – IT Infrastructure for SAP and Billing Solutions
- Makedonski telekomunikacii – Data Warehose Solution
- T-Mobile Macedonia – Fraud Management System
- T-Mobile Macedonia – IT Infrastructure for Billing Solution
- CASYS – IT Infrastructure